Emotional Intelligence At Work Richard M Contino by Richard M. Contino instant download after payment.

Even though it is seldom acknowledged, the truth is that business runs on emotion—yours and almost everyone else's. And that emotion is often negative, leading us into bewilderment, dysfunction, and failure.

This book explains how to face up to this reality and respond by building street smarts and business emotional intelligence (BEQ). It supports your business success by developing your ability to recognize and effectively manage the destructive emotional tendencies, hidden agendas, and behaviors that exist all around you, and sometimes within you, that block business progress.

Emotions don't belong in the business process, we are told. And that's absolutely correct when destructive feelings disrupt the workplace. But here is the dirty little secret: Irrational and runaway feelings nevertheless dominate in many businesses and hold back professionals who are crippled by emotional dynamics that often play out beyond conscious awareness and...