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Foundations Of It Service Management Based On Itil Volume 3 1st Jan Van Bon

Name: Foundations Of It Service Management Based On Itil Volume 3 1st Jan Van Bon
SKU: BELL-2216878
Price: 31.00 USD
Availability: InStock
Rating: 5 (50 reviews)

SKU: BELL-2216878

$ 31.00 ~~$ 45.00~~ (-31%)

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Foundations Of It Service Management Based On Itil Volume 3 1st Jan Van Bon instant download after payment.

Publisher: Van Haren Publishing

File Extension: PDF

File size: 3.51 MB

Pages: 373

Author: Jan van Bon

ISBN: 9087530579

Language: English

Year: 2007

Edition: 1st

Product desciption

Foundations Of It Service Management Based On Itil Volume 3 1st Jan Van Bon by Jan Van Bon 9087530579 instant download after payment.

Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations.