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Foundations Of It Service Management Brady Orand

  • SKU: BELL-9709526
Foundations Of It Service Management Brady Orand
$ 31.00 $ 45.00 (-31%)

4.3

68 reviews

Foundations Of It Service Management Brady Orand instant download after payment.

Publisher: Createspace Independent Publishing Platform
File Extension: EPUB
File size: 1.6 MB
Author: Brady Orand
ISBN: 9781466231320, 1466231327
Language: English
Year: 2011

Product desciption

Foundations Of It Service Management Brady Orand by Brady Orand 9781466231320, 1466231327 instant download after payment.

Presented in an easy-to-understand format, the concepts of ITIL and the processes are laid out in a logical sequence. Each lesson is followed by list of key concepts and sample questions to help study for the ITIL® Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce learning for each unit. While the focus is on providing the information required to pass the ITIL® Foundations exam, this book also goes beyond those basics to provide a real understanding of ITIL® to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization. --

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