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From Customer Retention To A Holistic Stakeholder Management System Living A Vision 1st Edition Dr Margit Huber

  • SKU: BELL-2018148
From Customer Retention To A Holistic Stakeholder Management System Living A Vision 1st Edition Dr Margit Huber
$ 31.00 $ 45.00 (-31%)

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From Customer Retention To A Holistic Stakeholder Management System Living A Vision 1st Edition Dr Margit Huber instant download after payment.

Publisher: Springer-Verlag Berlin Heidelberg
File Extension: PDF
File size: 3.6 MB
Pages: 203
Author: Dr. Margit Huber, Dr. Susanne O’Gorman (auth.)
ISBN: 9783540774297, 3540774297
Language: English
Year: 2008
Edition: 1

Product desciption

From Customer Retention To A Holistic Stakeholder Management System Living A Vision 1st Edition Dr Margit Huber by Dr. Margit Huber, Dr. Susanne O’gorman (auth.) 9783540774297, 3540774297 instant download after payment.

Being the fourth in the series on Stakeholder Management books, the current volume looks back at the beginnings of Stakeholder Management and how it has since developed into a fully-fledged system over the last 20 years. It also highlights the importance of a benchmarking database generated from several thousand case studies for comparing businesses.

Furthermore, international case studies look at the application of Stakeholder Management in a wide array of industries such as the automotive, public and hospitality sector as well as the consumer market. The reader benefits from a well-rounded account of articles that explain the entire process from data collection to implementation of actions derived from result analysis.

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