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Improving Service Level Engineering An Intuitionistic Fuzzy Approach Schtze Roland

  • SKU: BELL-6752228
Improving Service Level Engineering An Intuitionistic Fuzzy Approach Schtze Roland
$ 31.00 $ 45.00 (-31%)

4.1

20 reviews

Improving Service Level Engineering An Intuitionistic Fuzzy Approach Schtze Roland instant download after payment.

Publisher: Springer
File Extension: PDF
File size: 6.13 MB
Pages: 212
Author: Schütze Roland
ISBN: 9783319597157, 9783319597164, 3319597159, 3319597167
Language: English
Year: 2018

Product desciption

Improving Service Level Engineering An Intuitionistic Fuzzy Approach Schtze Roland by Schütze Roland 9783319597157, 9783319597164, 3319597159, 3319597167 instant download after payment.

This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.
Abstract: This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets.

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