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Itsm Value Streams Transform Opportunity Into Outcome David Billouz

Name: Itsm Value Streams Transform Opportunity Into Outcome David Billouz
SKU: BELL-50635074
Price: 31.00 USD
Availability: InStock
Rating: 4.7 (46 reviews)

SKU: BELL-50635074

$ 31.00 ~~$ 45.00~~ (-31%)

4.7

46 reviews

Itsm Value Streams Transform Opportunity Into Outcome David Billouz instant download after payment.

Publisher: BCS, The Chartered Institute for IT

File Extension: EPUB

File size: 7.19 MB

Pages: 160

Author: David Billouz, Akshay Anand, Rajiv Dua, Mark Smalley

ISBN: 9781780176079, 1780176074

Language: English

Year: 2023

Product desciption

Itsm Value Streams Transform Opportunity Into Outcome David Billouz by David Billouz, Akshay Anand, Rajiv Dua, Mark Smalley 9781780176079, 1780176074 instant download after payment.

ITSM Value Streams is a comprehensive guide to organizations on how to effectively utilize IT services to achieve business outcomes. It emphasizes the importance of understanding the value streams that flow through an organization and how IT services can be configured and applied to co-create value between IT service providers and consumers. The book provides practical insights on how to identify and eliminate anti- patterns, while introducing ways of working that reduce waste and frustration. By focusing on the bigger picture and providing fast feedback, teams are able to improve their work and contribute to the overall success of the organization. This is an essential resource for people in IT service management, IT managers, IT service managers, consultants and offers the chance to learn how to apply value stream thinking to achieve their IT service management objectives and also to get familiar with value management concepts.