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4.4
102 reviewsIf the construction industry is to meet the performance improvements demanded by end users, and to replicate the efficiency and profitability gains of other sectors, it urgently needs to address formal performance measurement.
Aimed at all those at the sharp end in every sector of the construction industry, including clients and end users, this will be a highly practical, easy to read guide, focusing strongly on the day-to-day needs of managers at all levels. Using the everyday business language of construction firms, it explains how to set up and run performance measurement, self-assessment and benchmarking systems. It is comprehensive and informative with plenty of real-life examples and most importantly, tells you what to do differently on Monday.Content:
Chapter 1 Why Measure Anything? (pages 1–10):
Chapter 2 The Unchanged Customer Demand for Improvement (pages 11–33):
Chapter 3 The Link Between Profits, Competitiveness and Measurement (pages 35–49):
Chapter 4 The Structure of Performance Measurement (pages 51–60):
Chapter 5 The ‘Virtual Firm’ (pages 61–76):
Chapter 6 Effective Leadership (pages 77–94):
Chapter 7 Performance Measurement at Project Level (pages 95–129):
Chapter 8 Performance Measurement at Strategic Level (pages 131–164):
Chapter 9 The Client's Selection Process (pages 165–202):