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Putting Stakeholder Management Into Practice 1st Edition Pauline Williams Auth

  • SKU: BELL-4326834
Putting Stakeholder Management Into Practice 1st Edition Pauline Williams Auth
$ 31.00 $ 45.00 (-31%)

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Putting Stakeholder Management Into Practice 1st Edition Pauline Williams Auth instant download after payment.

Publisher: Springer-Verlag Berlin Heidelberg
File Extension: PDF
File size: 2.46 MB
Pages: 173
Author: Pauline Williams (auth.), Dr. Margit Huber, Dr. Joachim Scharioth, Martina Pallas (eds.)
ISBN: 9783540206910, 9783540248026, 3540206914, 3540248021
Language: English
Year: 2004
Edition: 1

Product desciption

Putting Stakeholder Management Into Practice 1st Edition Pauline Williams Auth by Pauline Williams (auth.), Dr. Margit Huber, Dr. Joachim Scharioth, Martina Pallas (eds.) 9783540206910, 9783540248026, 3540206914, 3540248021 instant download after payment.

Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success.

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