The partnering solution a powerful strategy for managers professionals and employees at all levels 1st Edition by William Ronco, Jean S Ronco ISBN 1564147894 9781564147899 by William C. Ronco, Jean S. Ronco 1564147894 instant download after payment.

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ISBN 10: 1564147894 
ISBN 13: 9781564147899
Author: William Ronco, Jean S Ronco

Get everyone in organizations and alliances on the same page with a teambuilding method that improves communications and bottom-line performance. The Partnering Solution shows employees and managers at every level how to work together, with a clear method, cutting-edge strategies, and practical tools. It is the first book to show readers how to achieve lasting results in a broad range of applications. Its methods will work equally well for large corporations and professional firms, universities and small groups, outsourcing and strategic alliances, government and voluntary associations. “A profound and practical meditation on making project teams work and getting projects done.” —David Hanitchak, Director of Planning and Construction, Massachusetts General Hospital “Provides fresh insights, smart strategies, and pragmatic tools . . . a must-read for project leaders, project stakeholders, and service providers to improve their ability to deliver world-class projects effectively.” —Dominic Bisignano, Manager, Facilities Development, EMC2 Corporation “The authors provide practical guidelines that architects, contractors, engineers, and other professionals will find of enormous value as they seek to build a business and build profitable relationships.” —Richard Fitzgerald, Director, Boston Society of Architects

The partnering solution a powerful strategy for managers professionals and employees at all levels 1st Table of contents:

Chapter 1: The Babel Problem, the Partnering Solution
The Babel Problem
Forms of the Babel Problem
Symptoms of the Babel Problem
Causes of the Babel Problem
5 Economic Forces That Fuel the Babel Problem
Solving the Babel Problem: The Unlikely Roots of the Partnering Solution
The Partnering Solution Method
Why the Partnering Solution Works
Chapter 2: A Partnering Solution Album: 12 Key Case Applications
Learning From Cases
Partnering Between Organizations: Customer Satisfaction
Partnering Between Organizations: Merger/Acquisition
Partnering Between Organizations: Strategic Alliance
Partnering Between Organizations: Preferred Vendor
Partnering Between Organizations: Outsourcing
Partnering Between Organizations: Project/Multiple Organizations
Internal Organization Partnering: Service Departments (Accounting, IT, and Facilities)
Internal Organization Partnering: “Departments at War”
Internal Organization Partnering: Advisory Departments (Statistics and Design)
Internal Organization Partnering: Monitoring Departments
Internal Organization Partnering: Handoffs and Interdependencies
Internal Organization Partnering: Multiple Departments
Core Case Organizations' Partnering in Different Situations
Chapter 3: 4 Classic Partnering Cases
In-Depth Cases
Case 1: New Project/Customer Partnering
Case 2: Merger/Acquisition Partnering
Case 3: Departments at War
Case 4: Quiet Standoff
Chapter 4: Taking Stock: Assessment Strategies and Tools
Anchoring Partnering in Reality
Taking Stock Generates Important Outcomes
Why People Neglect Taking Stock
How to Run an Effective Taking Stock Discussion: Predictable Problems and Tips
Why Survey?
Survey Applications in Partnering
Customer Satisfaction Survey Template
Analyzing and Using Survey Data
Organizational Surveys
360-Degree Surveys
Core Case Organizations' Experience With Taking Stock
Chapter 5: Building Trust
Why Building Trust Is Important
Using Personality Profiles to Build Trust
Other Trust-Building Activities
Summary of Personality Typing
Core Case Organizations' Experience With Building Trust
Chapter 6: Clarifying Goals
The Work of Clarifying Goals
4 Principles for Writing Goals That Deliver Optimal Results
Sample Goals Statements: From Average to Excellent
A Personal Note: The Unlikely Importance of Clarifying Goals
Content Outcomes of Clarifying Goals
Process Outcomes of Clarifying Goals
Making the Goals Statement a Living Document
Core Case Organizations' Experience With Clarifying Goals
Chapter 7: Implementing Key Processes
The Nature and Importance of Processes
Clarifying Roles and Responsibilities
Partnering Process Tool 1: Goal-Based Work Plan
Case 1: Aligning the Finance Manager's Job With Partnering Goals
Partnering Process Tool 2: The Information Needs Spreadsheet
Partnering Process Tool 3: RFIs
Core Case Organizations' Experience With Implementing Key Processes
Chapter 8: Raising the Bar: Developing Partnering Opportunities
Raising the Bar
Case 1: Surpassing Original Goals
Case 2: Developing New Services
Case 3: Reebok Outsources Its Soccer Ball Manufacturing, Eliminates Child Labor
Core Case Organizations' Experience With Raising the Bar
Chapter 9: Partner, Heal Thyself: Addressing Key Internal Issues Essential for External Partnering
External/Internal
5 Key Internal Issues
Internal Performance Management Provides a Foundation for Partnering
Case 1: The Annual Appraisal Problem
Case 2: Quarterly Performance Discussions
After Performance Management: Addressing the Other Internal Issues
Core Case Organizations' Experience With Internal Processes
Chapter 10: Improving Meetings and Group Communications Skills
Improving Meetings Skills for Partnering
Understanding Group Communications: Potential and Problems
Partnering Meetings Without and With Skills
Unfacilitated vs. Facilitated
Frequently Asked Questions About Facilitation: Can I Really Do This?
Chapter 11: Improving One-on-One Partnering Communications Skills
How One-on-One Communications Affect Overall Partnering Success
Typical One-on-One Situations in Different Partnering Arrangements
Using a Personal Case to Improve One-on-One Skills
The “Convince Him to Do the Right Thing” Case
“Convince Him to Do the Right Thing”: A Statistician's Personal Case
Communications Skill for Partnering: I-Messages
Communications Skill for Partnering: Active Listening
In Summary: The Consultant's Lament
Chapter 12: Partnering Leadership: Translating Partnering Initiatives Into Individual Actions
Grassroots Definitions of Partnering Leadership
Leadership Theory: Dead Ends for Partnering
Leadership Theory: More Useful for Partnering
Leadership Training for Partnering: The Content
Leadership Training for Partnering: Process
Chapter 13: Death by Outsourcing: The Partnering Mystery Case
Scene of the Crime
From Witness to Suspect
In Deeper
Construction Partnering
Homework
A Facilitator and a Detective
The Partnering Meeting
Wrap Up
Chapter 14: Planning Your Own Partnering
Planning for Action
Identifying Situations for Using the Partnering Solution
Qualifiers and Prerequisites for Effective Partnering
Developing a Brief, Overall Partnering Plan
Pre-Work and Planning
Meeting 1 Agenda
Using a Meeting Process Outline
Meeting Tips
Working on Follow-Through in the Partnering Meeting
Between Meeting 1 and Meeting 2
Partnering Meeting 2
Getting External Help/Working With a Consultant
Beware the “Subject Matter Expert” Partnering Facilitator
Taking Action: Slowly, Thoughtfully, and With Humility
Cautionary Notes
Principles to Follow
Moving From Planning Partnering to Taking Action
Suggested Reading
Index
A Note for Readers Groups

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